Cyberattack on check-in system sparks delays at European airports

A now-confirmed ransomware attack on a customer check-in system used by airlines and airports is causing flight delays across Europe.

Several airports, including London's Heathrow, Berlin's Brandenburg Airport, and Brussels Airport, said that they are affected by the check-in systems outage. The outage means customers cannot use automated kiosks at airports and have to rely on in-person check-in, which is causing delays.

Travelers reported that their boarding passes don't work at the departure gates and had to be manually processed by airline staff. 

The cyberattack on the check-in system provider, Collins Aerospace, began on Friday, and resulted in days of delays and disruption. It's not immediately clear if there was a data breach, but will likely be top of mind for investigating authorities. More on the incident after the break…